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Serving Riverhead, NY and surrounding areas. (631) 381-4521
Effective Date: January 1, 2026
By accessing or using the website located at www.riverheadinsulation.com (the "Site"), or by engaging Riverhead Insulation for any service, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Site or engage our services.
Riverhead Insulation provides residential and commercial insulation services including, but not limited to, spray foam insulation, attic insulation, blown-in insulation, crawl space insulation, vapor barrier installation, air sealing, and related services. Services are provided in Riverhead, NY and surrounding communities within Suffolk County and the East End of Long Island.
The information on this Site is for general informational purposes only and does not constitute a binding service agreement unless a written contract or proposal has been signed by both parties.
Free estimates are provided following an on-site consultation. All estimates are based on the conditions observed at the time of the visit. Riverhead Insulation reserves the right to adjust pricing if site conditions differ materially from those described at the time the estimate was prepared, or if the scope of work changes at the customer's request.
Estimates are valid for 30 days from the date issued unless otherwise stated in writing. Pricing is subject to change after that period due to material cost fluctuations or scheduling availability.
Once a service appointment is scheduled and confirmed, we ask that you provide at least 48 hours notice if you need to cancel or reschedule. Cancellations with less than 48 hours notice may result in a rescheduling fee, at the discretion of Riverhead Insulation.
We will make every reasonable effort to arrive at the agreed-upon time. In the event of an unavoidable delay, we will contact you as early as possible. We are not liable for delays caused by weather, traffic, supply chain issues, or other circumstances outside our control.
Payment is due upon completion of work unless otherwise agreed in writing prior to the start of the project. For larger projects, a deposit may be required before work begins, as outlined in the written proposal.
Accepted payment methods will be specified in the written proposal or invoice. Invoices not paid within 30 days of the due date may be subject to a late fee of 1.5% per month on the outstanding balance, or the maximum rate permitted by New York State law, whichever is less.
Riverhead Insulation warrants that all work will be performed in a professional manner consistent with industry standards. Any defect in workmanship reported within 12 months of job completion will be corrected at no additional charge, subject to an inspection confirming the defect is related to our work and not to subsequent changes, misuse, or conditions outside our control.
This workmanship warranty does not cover damage caused by events outside our control, including but not limited to flooding, structural movement, pest infestation, or improper use of the property after project completion.
Material warranties are governed by the terms of the respective product manufacturer. We will provide manufacturer warranty documentation upon request.
To allow us to complete work efficiently and safely, customers are responsible for:
To the fullest extent permitted by law, Riverhead Insulation's total liability for any claim arising from the services provided or from use of this Site shall not exceed the amount paid by the customer for the specific service giving rise to the claim.
Riverhead Insulation shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of use, loss of income, or damage to property not directly caused by our workmanship.
All content on this Site - including text, images, logos, and layout - is the property of Riverhead Insulation or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.
In the event of a dispute arising from these Terms or from services provided, both parties agree to first attempt resolution through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Suffolk County, New York, in accordance with the rules of the American Arbitration Association. The decision of the arbitrator shall be final and binding.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any legal action not subject to the arbitration clause above shall be brought in the courts of Suffolk County, New York.
Riverhead Insulation reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes take effect when posted to this page. The effective date at the top of this page will be updated accordingly. Continued use of this Site or our services after changes are posted constitutes acceptance of the revised terms.
If you have questions about these Terms and Conditions, please contact us: